Need Help? Call: 0273319111

ProActive Massage Ltd

COVID-19 Protection Framework - Masks must be worn, please bring a mask to wear while in the clinic, this maybe removed while you are face down during your treatment and put back on for all other times during your treatment (these may change, depending on any updated information from the Ministry of Health).  

In order to comply with government regulations relating to COVID-19 and to protect your health and safety while you utilise the services of ProActive Massage, please ensure you read and understand all the clinic policies set out on the Policies page of our website, prior to making an appointment.

If you book an appointment without reading and accepting these policies, and as a result, fail to comply with any section outlined in these policies, this may result in refusal of treatment - and payment for the scheduled appointment may still be required. These policies have been set in place to ensure the safety of all patients and staff during the period in which we are continuing in our united fight against COVID-19 and are subject to change to stay up to date with government regulations.


ProActive Massage is located at 438 Queen Street, Kuripuni, Masterton (Opposite the Kuripuni Post Shop).

Reduce Pain ~ Restore Movement ~ Re-educate

We focus on musculoskeletal treatment to get you back to your optimum health, allowing you to do the things you enjoy.

Online bookings will only be available until 2 hours prior to appointment times so if you are wanting a same day appointment contact Katrina on 0273319111 to check availability.
If you cannot find a suitable time please join the waiting list on our website.

Cancellation Policy: 

24 hours notice is required to cancel or change an appointment to avoid the following charges.
~Canceling or changing an appointment within 24 - 2 hours of service start time will result in a 50% charge of the scheduled service price. 
~Failure to show without notice or cancellation/changing an appointment within 2 hour of service start time will result in 100% charge of the scheduled service price.
~Late arrival to an appointment will not result in that appointment time being extended and only the remaining time left for the scheduled appointment will be given and payment for 100% of the scheduled service will be charged. 
~The patient is responsible for managing and remembering appointments they have made, reminder emails are a courtesy only and not a requirement of ProActive Massage. It is always best to add appointments to your diary or calendar at the time of booking. Failure to receive a reminder email is not an excuse for not showing up or the responsibility of ProActive Massage and any failure to show up for an appointment will result in 100% charge of the scheduled service price. 
~Turning up to a scheduled appointment while unwell may result in being refused treatment and paying 100% for the scheduled appointment, if you are unsure if you are well enough please call to discuss your symptoms at the earliest possible time. We do not want to get sick and pass on illness to anyone so please ensure you do the same.

I do understand emergencies and illnesses do occur so if you have a fever, have been in the hospital, have had vomiting or diarrhea within 24 hours of your scheduled appointment or your children are ill and need you at home, please cancel - this will not result in the above charges unless you do not show up without notice.


By appointment only
Fortnightly Mondays between 8:30am & 5pm
Tuesdays between 8:30am & 7:30pm
Thursdays between 8:30am & 5pm
Fridays between 8:30am & 5pm
Saturdays between 8:30am & 5pm
Fortnightly Sundays between 9:30am & 5pm


ProActive Massage

438 Queen Street, Kuripuni Masterton, Wairarapa 5810 New Zealand