Manage Overlapping Appointments with Double Booking

By effectively managing double booking, you can optimize your clinic's appointment scheduling process by allowing you to schedule overlapping appointments and increase your capacity to serve more patients. However, double booking requires careful consideration and coordination to ensure a seamless experience for Practitioners and Patients.

How to Enable Double Booking

This will allow you to book overlapping appointments in your calendar. Double Booking Mode creates more space on your calendar to book appointments simultaneously. You will first need to enable Double Booking in your clinic.

1. Log in as the Admin.
2. Click on the Gear icon (top right header).
3. Select Calendar.
4. Scroll to the Double Booking section.
5. Check Enable Double Booking.

Important Note: Appointment conflicts will be ignored. This allows staff to overlap appointments when seeing more than one Patient at a time is required. Patients cannot double book appointments through Online Booking.

Using Double Booking Mode

From the calendar, you can toggle Double Booking Mode on/off.

1. Go into your Calendar (top left header).
2. To enable double booking, use the Shift + D key.
3. Or click on the Three Dots in the top right of the calendar and select Double Booking Mode.

Important Note: Implementing clear guidelines, maintaining open communication, and regularly evaluating the impact of double booking will contribute to the success of this scheduling method in your clinic.