As an Admin of Noterro, you can efficiently manage your Noterro Tiered or Legacy pricing subscription. Whether you are updating your credit card, managing your add-ons, or viewing your invoices, we've got you covered. Let's explore each of these actions and how to perform them.
Important Note: For annual subscriptions, contact us directly at support@noterro.com.
To cancel your subscription, follow these steps:
Important Note: You'll continue to have access until your renewal date when your account expires. You can't put your subscription on hold but can rejoin by resubscribing anytime. Your notes are always kept in Noterro but in read-only mode. You still have access to the notes to download or print them, but you cannot edit or add any new information.
You don't need to cancel your Free Trial. The Trial will automatically expire on its expiry date. Even if you've provided a credit card, your account will expire on your trial expiry date, and your credit card will not be charged. Your card will only become charged if you explicitly convert your account from a trial to a subscription.
You can subscribe or update your credit card in Noterro using the following credit card brands.
Sometimes, Visa Debit will be declined on an individual card basis because the card is not enabled for online transactions. Please contact your credit card issuer to enable this feature on your card. Mastercard Debit is not accepted.
We don't store the card numbers in our systems; they are stored with our credit card processor in their PCI-compliant data centre.
The number of practitioner seats required is calculated at the time of renewal. So, if you delete or disable a practitioner from your clinic, the number of practitioner seats will be automatically reduced by one on the next renewal.
Subscription invoices can be viewed and printed at any time. When you click on the invoice number, you will receive a breakdown of charges and a date and timestamp for when the invoice was processed.
You can change your Tiered Plan depending on your clinic's needs.
You can view your account status, renewal date, and practitioner seats and choose whether to cancel your legacy subscription.
To cancel your subscription, follow these steps:
Important Note: You'll continue to have access until your renewal date when your account expires. You can't put your subscription on hold, but you can rejoin by resubscribing anytime!
You don't need to cancel your Free Trial. The Trial will automatically expire on its expiry date. Even if you've provided a credit card, your account will expire on your trial expiry date, and your credit card will not be charged. Your card will only become charged if you explicitly convert your account from a trial to a subscription.
You can subscribe or update your credit card in Noterro using the following credit card brands.
Important Note: Sometimes, Visa Debit will be declined on an individual card basis due to the card not being enabled for online transactions. Please contact your credit card issuer to enable this feature on your card. Mastercard Debit is not accepted. Noterro doesn't store card numbers in our system; they are stored with our credit card processor in their PCI-compliant data centre.
The number of practitioner seats required is calculated at the time of renewal. So, if you delete or disable a practitioner from your clinic, the number of practitioner seats will be automatically reduced by one on the next renewal.
Add-on features include Text Messaging, File Uploads, Call Reminders, Insurance, and Packages & Memberships.
You can enable or disable text messaging at any time. To increase your text message capacity, click Manage below the toggle switch. You will be billed a prorated amount for the new capacity. If you need to reduce your capacity, please email us at support@noterro.com.
Text messaging standards have barely changed since the days of the brick phone. Messages are still sent in 140-byte chunks, known as message segments. When Noterro sends out SMS messages, they are sent to carriers one segment at a time. Message segments are how Noterro (and the SMS industry as a whole) counts SMS messages. Clinic SMS sending capacity is based on the number of message segments sent on a rolling 30-day period.
Calculating segments is based on length and types of characters used, so we show you how many segments your SMS message is consuming or estimated to consume if variables are used in your message.
Clinic SMS sending capacity is based on the number of message segments sent over a rolling 30-day period. When we attempt to send an SMS message, we check to see how many SMS message segments your clinic has sent within the last 30 days. We send it as long as it's less than your sending capacity. There isn't a reset date. This calculation has no reset date since it's always done in real-time at delivery time.
File Uploads feature offers storage in 5GB blocks, and you can enable this feature when you would like to store additional information, such as x-ray reports, in a Patient profile. You can enable or disable file uploads at any time. To increase your file upload capacity, click Manage below the toggle switch. You will be billed a prorated amount for the new capacity. If you need to reduce your capacity, please email us at support@noterro.com.
You can enable or disable call reminders at any time. To increase your call reminders capacity, click Manage below the toggle switch. You will be billed a prorated amount for the new capacity. If you need to reduce your capacity, please email us at support@noterro.com.
The maximum number of phone calls that your clinic can make in a 30-day period. This is calculated on a rolling period. Every time your clinic tries to make a phone call, Noterro determines the number of phone calls that your clinic has made in the previous 30 days. Your phone call will be made as long as the number of calls you have made in the past 30 days is less than this 30-day maximum.
You can track the entire insurance workflow, from claims to EOBs to payments. You can enable or disable insurance at any time. When you enable this feature, you will be billed a prorated amount.
Packages and memberships allow you to create programs offering valuable incentives to keep patients returning. You can enable or disable packages and memberships at any time. When you enable this feature, you will be billed a prorated amount.
Subscription invoices can be viewed and printed at any time. When you click on the invoice number, you will receive a breakdown of charges and a date and timestamp for when the invoice was processed.
1. Log in as the Admin.
2. Click the Gear Icon (top-right header).
3. Select Noterro Subscription.
4. Click My Invoices.
5. Click on the Invoice number.
6. Click Download.
Important note: It's impossible to print yearly statements.
As an Admin of Noterro, you can efficiently manage your Noterro Tiered or Legacy pricing subscription. Whether you are updating your credit card, managing your add-ons, or viewing your invoices, we've got you covered. Let's explore each of these actions and how to perform them.
Important Note: For annual subscriptions, contact us directly at support@noterro.com.
To cancel your subscription, follow these steps:
Important Note: You'll continue to have access until your renewal date when your account expires. You can't put your subscription on hold but can rejoin by resubscribing anytime. Your notes are always kept in Noterro but in read-only mode. You still have access to the notes to download or print them, but you cannot edit or add any new information.
You don't need to cancel your Free Trial. The Trial will automatically expire on its expiry date. Even if you've provided a credit card, your account will expire on your trial expiry date, and your credit card will not be charged. Your card will only become charged if you explicitly convert your account from a trial to a subscription.
You can subscribe or update your credit card in Noterro using the following credit card brands.
Sometimes, Visa Debit will be declined on an individual card basis because the card is not enabled for online transactions. Please contact your credit card issuer to enable this feature on your card. Mastercard Debit is not accepted.
We don't store the card numbers in our systems; they are stored with our credit card processor in their PCI-compliant data centre.
The number of practitioner seats required is calculated at the time of renewal. So, if you delete or disable a practitioner from your clinic, the number of practitioner seats will be automatically reduced by one on the next renewal.
Subscription invoices can be viewed and printed at any time. When you click on the invoice number, you will receive a breakdown of charges and a date and timestamp for when the invoice was processed.
You can change your Tiered Plan depending on your clinic's needs.
You can view your account status, renewal date, and practitioner seats and choose whether to cancel your legacy subscription.
To cancel your subscription, follow these steps:
Important Note: You'll continue to have access until your renewal date when your account expires. You can't put your subscription on hold, but you can rejoin by resubscribing anytime!
You don't need to cancel your Free Trial. The Trial will automatically expire on its expiry date. Even if you've provided a credit card, your account will expire on your trial expiry date, and your credit card will not be charged. Your card will only become charged if you explicitly convert your account from a trial to a subscription.
You can subscribe or update your credit card in Noterro using the following credit card brands.
Important Note: Sometimes, Visa Debit will be declined on an individual card basis due to the card not being enabled for online transactions. Please contact your credit card issuer to enable this feature on your card. Mastercard Debit is not accepted. Noterro doesn't store card numbers in our system; they are stored with our credit card processor in their PCI-compliant data centre.
The number of practitioner seats required is calculated at the time of renewal. So, if you delete or disable a practitioner from your clinic, the number of practitioner seats will be automatically reduced by one on the next renewal.
Add-on features include Text Messaging, File Uploads, Call Reminders, Insurance, and Packages & Memberships.
You can enable or disable text messaging at any time. To increase your text message capacity, click Manage below the toggle switch. You will be billed a prorated amount for the new capacity. If you need to reduce your capacity, please email us at support@noterro.com.
Text messaging standards have barely changed since the days of the brick phone. Messages are still sent in 140-byte chunks, known as message segments. When Noterro sends out SMS messages, they are sent to carriers one segment at a time. Message segments are how Noterro (and the SMS industry as a whole) counts SMS messages. Clinic SMS sending capacity is based on the number of message segments sent on a rolling 30-day period.
Calculating segments is based on length and types of characters used, so we show you how many segments your SMS message is consuming or estimated to consume if variables are used in your message.
Clinic SMS sending capacity is based on the number of message segments sent over a rolling 30-day period. When we attempt to send an SMS message, we check to see how many SMS message segments your clinic has sent within the last 30 days. We send it as long as it's less than your sending capacity. There isn't a reset date. This calculation has no reset date since it's always done in real-time at delivery time.
File Uploads feature offers storage in 5GB blocks, and you can enable this feature when you would like to store additional information, such as x-ray reports, in a Patient profile. You can enable or disable file uploads at any time. To increase your file upload capacity, click Manage below the toggle switch. You will be billed a prorated amount for the new capacity. If you need to reduce your capacity, please email us at support@noterro.com.
You can enable or disable call reminders at any time. To increase your call reminders capacity, click Manage below the toggle switch. You will be billed a prorated amount for the new capacity. If you need to reduce your capacity, please email us at support@noterro.com.
The maximum number of phone calls that your clinic can make in a 30-day period. This is calculated on a rolling period. Every time your clinic tries to make a phone call, Noterro determines the number of phone calls that your clinic has made in the previous 30 days. Your phone call will be made as long as the number of calls you have made in the past 30 days is less than this 30-day maximum.
You can track the entire insurance workflow, from claims to EOBs to payments. You can enable or disable insurance at any time. When you enable this feature, you will be billed a prorated amount.
Packages and memberships allow you to create programs offering valuable incentives to keep patients returning. You can enable or disable packages and memberships at any time. When you enable this feature, you will be billed a prorated amount.
Subscription invoices can be viewed and printed at any time. When you click on the invoice number, you will receive a breakdown of charges and a date and timestamp for when the invoice was processed.
1. Log in as the Admin.
2. Click the Gear Icon (top-right header).
3. Select Noterro Subscription.
4. Click My Invoices.
5. Click on the Invoice number.
6. Click Download.
Important note: It's impossible to print yearly statements.
As an Admin of Noterro, you can efficiently manage your Noterro Tiered or Legacy pricing subscription. Whether you are updating your credit card, managing your add-ons, or viewing your invoices, we've got you covered. Let's explore each of these actions and how to perform them.
Important Note: For annual subscriptions, contact us directly at support@noterro.com.
To cancel your subscription, follow these steps:
Important Note: You'll continue to have access until your renewal date when your account expires. You can't put your subscription on hold but can rejoin by resubscribing anytime. Your notes are always kept in Noterro but in read-only mode. You still have access to the notes to download or print them, but you cannot edit or add any new information.
You don't need to cancel your Free Trial. The Trial will automatically expire on its expiry date. Even if you've provided a credit card, your account will expire on your trial expiry date, and your credit card will not be charged. Your card will only become charged if you explicitly convert your account from a trial to a subscription.
You can subscribe or update your credit card in Noterro using the following credit card brands.
Sometimes, Visa Debit will be declined on an individual card basis because the card is not enabled for online transactions. Please contact your credit card issuer to enable this feature on your card. Mastercard Debit is not accepted.
We don't store the card numbers in our systems; they are stored with our credit card processor in their PCI-compliant data centre.
The number of practitioner seats required is calculated at the time of renewal. So, if you delete or disable a practitioner from your clinic, the number of practitioner seats will be automatically reduced by one on the next renewal.
Subscription invoices can be viewed and printed at any time. When you click on the invoice number, you will receive a breakdown of charges and a date and timestamp for when the invoice was processed.
You can change your Tiered Plan depending on your clinic's needs.
You can view your account status, renewal date, and practitioner seats and choose whether to cancel your legacy subscription.
To cancel your subscription, follow these steps:
Important Note: You'll continue to have access until your renewal date when your account expires. You can't put your subscription on hold, but you can rejoin by resubscribing anytime!
You don't need to cancel your Free Trial. The Trial will automatically expire on its expiry date. Even if you've provided a credit card, your account will expire on your trial expiry date, and your credit card will not be charged. Your card will only become charged if you explicitly convert your account from a trial to a subscription.
You can subscribe or update your credit card in Noterro using the following credit card brands.
Important Note: Sometimes, Visa Debit will be declined on an individual card basis due to the card not being enabled for online transactions. Please contact your credit card issuer to enable this feature on your card. Mastercard Debit is not accepted. Noterro doesn't store card numbers in our system; they are stored with our credit card processor in their PCI-compliant data centre.
The number of practitioner seats required is calculated at the time of renewal. So, if you delete or disable a practitioner from your clinic, the number of practitioner seats will be automatically reduced by one on the next renewal.
Add-on features include Text Messaging, File Uploads, Call Reminders, Insurance, and Packages & Memberships.
You can enable or disable text messaging at any time. To increase your text message capacity, click Manage below the toggle switch. You will be billed a prorated amount for the new capacity. If you need to reduce your capacity, please email us at support@noterro.com.
Text messaging standards have barely changed since the days of the brick phone. Messages are still sent in 140-byte chunks, known as message segments. When Noterro sends out SMS messages, they are sent to carriers one segment at a time. Message segments are how Noterro (and the SMS industry as a whole) counts SMS messages. Clinic SMS sending capacity is based on the number of message segments sent on a rolling 30-day period.
Calculating segments is based on length and types of characters used, so we show you how many segments your SMS message is consuming or estimated to consume if variables are used in your message.
Clinic SMS sending capacity is based on the number of message segments sent over a rolling 30-day period. When we attempt to send an SMS message, we check to see how many SMS message segments your clinic has sent within the last 30 days. We send it as long as it's less than your sending capacity. There isn't a reset date. This calculation has no reset date since it's always done in real-time at delivery time.
File Uploads feature offers storage in 5GB blocks, and you can enable this feature when you would like to store additional information, such as x-ray reports, in a Patient profile. You can enable or disable file uploads at any time. To increase your file upload capacity, click Manage below the toggle switch. You will be billed a prorated amount for the new capacity. If you need to reduce your capacity, please email us at support@noterro.com.
You can enable or disable call reminders at any time. To increase your call reminders capacity, click Manage below the toggle switch. You will be billed a prorated amount for the new capacity. If you need to reduce your capacity, please email us at support@noterro.com.
The maximum number of phone calls that your clinic can make in a 30-day period. This is calculated on a rolling period. Every time your clinic tries to make a phone call, Noterro determines the number of phone calls that your clinic has made in the previous 30 days. Your phone call will be made as long as the number of calls you have made in the past 30 days is less than this 30-day maximum.
You can track the entire insurance workflow, from claims to EOBs to payments. You can enable or disable insurance at any time. When you enable this feature, you will be billed a prorated amount.
Packages and memberships allow you to create programs offering valuable incentives to keep patients returning. You can enable or disable packages and memberships at any time. When you enable this feature, you will be billed a prorated amount.
Subscription invoices can be viewed and printed at any time. When you click on the invoice number, you will receive a breakdown of charges and a date and timestamp for when the invoice was processed.
1. Log in as the Admin.
2. Click the Gear Icon (top-right header).
3. Select Noterro Subscription.
4. Click My Invoices.
5. Click on the Invoice number.
6. Click Download.
Important note: It's impossible to print yearly statements.
