What is Double Booking?

Double Booking in Noterro is a feature that allows you to schedule overlapping appointments in your clinic. This functionality is designed to help you maximize the utilization of your practitioners' time and accommodate more Patients within the same time slots.

How Does Double Booking Happen?

Double Booking can happen due to scheduling errors, overlapping appointments, or when providers underestimate the time needed for each Patient visit.

What are the Consequences of Double Booking?

Double Booking can result in longer Patient wait times, reduced time spent with each Patient, and lower Patient satisfaction due to rushed appointments.

How can Clinics Prevent Double Booking?

Clinics can prevent Double Booking by implementing scheduling protocols, allowing adequate time for each appointment, and using scheduling software with features to prevent overlap.

Using Double Booking Mode:

1. Activate Double Booking Mode:
   • Hold down the Shift + D key, or
   • Click on the three dots in the top right calendar header and select Double Booking Mode.
2. View Calendar in Double Booking Mode:
   • The calendar will adjust to show more space, allowing you to book overlapping appointments.

Best Practices for Managing Double Booking:

• Clear Guidelines:
  • Implement clear guidelines for practitioners managing overlapping appointments to ensure a seamless experience for staff and Patients.
• Open Communication:
  • Maintain open communication with your team to coordinate double bookings effectively.
• Regular Evaluation:
  • Regularly evaluate the impact of double booking on your clinic's operations and make adjustments as needed.

Benefits of Double Booking in Noterro:

• Increased Capacity:
  • This allows your clinic to serve more Patients within the same time frame and increases overall capacity.
• Optimized Scheduling:
  • Helps in optimizing the use of practitioners' time, reducing idle periods.
• Flexibility:
  • Provides flexibility in managing appointments, especially during peak hours or high-demand periods.