Manage Clinic Access with Location Restrictions

As an Administrator, you can manage the IP addresses permitted to access your clinic. By setting up location restrictions, you can ensure that only staff (Practitioners and Assistants) from permitted IP addresses can log in. By effectively managing permitted IP addresses, you can enhance the security of your clinic's account and ensure authorized Practitioner access. Let's explore each action you can take to manage permitted IP addresses.

Enabling Restricted Access

When you enable Restricted Access, staff are required to connect from one of the Permitted IP Addresses. Follow these steps to enable Restricted Access.

1. Log in as the Admin.
2. Click on the Gear icon (top right header).
3. Select Base Setup.
4. Scroll to the Restricted Access section.
5. Click on Turn On.

Disabling Restricted Access

Follow these steps if you need to turn off Restricted Access, either permanently or temporarily.

1. Log in as the Admin.
2. Click on the Gear icon (top right header).
3. Select Base Setup.
4. Scroll to the Restricted Access section.
5. Click on Turn Off.

Adding Permitted IP Addresses

Adding a new permitted IP address is crucial in controlling access to your clinic. Here's how you can do it:

1. Log in as the Admin.
2. Click on the Gear icon (top right header).
3. Select Base Setup.
4. Scroll to the Restricted Access section.
5. Click on Add New.
6. Enter a Name (a description to help identify the IP address) and the IP address you want to permit.
7. Click Save to add the permitted IP address.

Editing Permitted IP Addresses

If you need to make changes to a permitted IP address, follow these steps:

1. Log in as the Admin.
2. Click on the Gear icon (top right header).
3. Select Base Setup.
4. Scroll to the Restricted Access section.
5. Locate the specific permitted IP address you want to edit and Click on its Name.
6. Update the necessary details, such as the IP address or name.
7. Click Save to save the changes.

Deleting Permitted IP Addresses

Deleting a permitted IP address should be done cautiously, as it permanently removes it from the list of permitted IP addresses. If you're certain you want to delete a permitted IP address, follow these steps:

1. Log in as the Admin.
2. Click on the Gear icon (top right header).
3. Select Base Setup.
4. Scroll to the Restricted Access section.
5. Locate the specific permitted IP address you want to delete and click the Three Dot dropdown menu.
6. Click Delete.

Important Note: Deleting a permitted IP address permanently removes it from the list. If Restricted Access is turned on, staff accessing your clinic from IP addresses not listed in the Permitted IP Addresses will be unable to access your clinic. Only staff associated with that IP address have access to your clinic. Make sure to communicate any changes to your team members to avoid any disruptions.