Error Message when Trying to Add a Credit Card in Online Booking

When Patients add a credit card to an online booking, they may get the following error message: "Failed to create payment profile. Please enter all fields." This means you need to adjust the settings in your Bambora account.

Fixing a Credit Card Error Message

1. Log into your Bambora account.
2. Click on Configuration in the sidebar.
3. Click on Payment Profile Configuration.
4. Uncheck "Requires unique order numbers."