There are several reasons why your online booking calendar may not show the time slots you would expect. It often includes one or more of the following reasons.
Ensure you have Online Booking enabled for your Web Portal & App.
If you do not see any services available to book online, ensure that the location is enabled for online booking. This can be done under Settings > Base Setup > Locations > Edit each Location to ensure Online Booking is enabled.
If you do not see a specific Practitioner available to book online, ensure that the Practitioner is enabled for online booking. While you're there, also check that they have the appropriate Services enabled to offer in online booking.
If you're not seeing a specific service in online booking, check to ensure that the service has online booking enabled.
If you do not see time slots available to book shortly, check your Minimum Lead Time.
If you don't see time slots available to book after a specific date, check your Maximum Lead Time.
If you do not see time slots available to book after a specific date, check your Maximum Workload.
If you do not see any time slots available, check to ensure you've added Availabilities for the Practitioner you're trying to book.
If you have multiple locations, it's possible that you only intend to enable online booking for one of them, but you've created availability at the other location. From the calendar, check to ensure the availability is set to the intended location.
If you don't see enough time slots available daily, check that you've not exceeded the maximum number of appointments per day segment.
Unlike 1-on-1 appointments, classes are not booked into Availabilities. Instead, class participants book themselves into existing Classes on the calendar. Ensure that those classes exist and are not full.
There are several reasons why your online booking calendar may not show the time slots you would expect. It often includes one or more of the following reasons.
Ensure you have Online Booking enabled for your Web Portal & App.
If you do not see any services available to book online, ensure that the location is enabled for online booking. This can be done under Settings > Base Setup > Locations > Edit each Location to ensure Online Booking is enabled.
If you do not see a specific Practitioner available to book online, ensure that the Practitioner is enabled for online booking. While you're there, also check that they have the appropriate Services enabled to offer in online booking.
If you're not seeing a specific service in online booking, check to ensure that the service has online booking enabled.
If you do not see time slots available to book shortly, check your Minimum Lead Time.
If you don't see time slots available to book after a specific date, check your Maximum Lead Time.
If you do not see time slots available to book after a specific date, check your Maximum Workload.
If you do not see any time slots available, check to ensure you've added Availabilities for the Practitioner you're trying to book.
If you have multiple locations, it's possible that you only intend to enable online booking for one of them, but you've created availability at the other location. From the calendar, check to ensure the availability is set to the intended location.
If you don't see enough time slots available daily, check that you've not exceeded the maximum number of appointments per day segment.
Unlike 1-on-1 appointments, classes are not booked into Availabilities. Instead, class participants book themselves into existing Classes on the calendar. Ensure that those classes exist and are not full.
There are several reasons why your online booking calendar may not show the time slots you would expect. It often includes one or more of the following reasons.
Ensure you have Online Booking enabled for your Web Portal & App.
If you do not see any services available to book online, ensure that the location is enabled for online booking. This can be done under Settings > Base Setup > Locations > Edit each Location to ensure Online Booking is enabled.
If you do not see a specific Practitioner available to book online, ensure that the Practitioner is enabled for online booking. While you're there, also check that they have the appropriate Services enabled to offer in online booking.
If you're not seeing a specific service in online booking, check to ensure that the service has online booking enabled.
If you do not see time slots available to book shortly, check your Minimum Lead Time.
If you don't see time slots available to book after a specific date, check your Maximum Lead Time.
If you do not see time slots available to book after a specific date, check your Maximum Workload.
If you do not see any time slots available, check to ensure you've added Availabilities for the Practitioner you're trying to book.
If you have multiple locations, it's possible that you only intend to enable online booking for one of them, but you've created availability at the other location. From the calendar, check to ensure the availability is set to the intended location.
If you don't see enough time slots available daily, check that you've not exceeded the maximum number of appointments per day segment.
Unlike 1-on-1 appointments, classes are not booked into Availabilities. Instead, class participants book themselves into existing Classes on the calendar. Ensure that those classes exist and are not full.
