Handling Back-to-Back Mobile Appointments at One Location

As a Practitioner, you may offer back-to-back mobile services to two Patients at the same location. Here's information on how to set up back-to-back services in Noterro and how to handle billing and invoicing afterward.

Setting up Back-to-Back Mobile Services

Click the Gear (Clinic Settings) icon in the top right header.
Select Base Setup.
Click on Services.
Set up a new Service type called 'Mobile Therapy- Two People', as an example.
In the Description, mention the booking only needs to be completed by one person.
Double the Price and Duration to account for both Patients.
Add additional Recovery Time to account for charting for two Patients and your travel time.

Invoicing for Back-to-Back Mobile Services

Go to ‌Patients.
Go into each individual's Patient profile.
Select the Billing section on the left-hand side.
Select Add Invoice.
Manually create the invoice for each Patient separately.

Important Note: If the secondary person who didn't book the appointment is a new Patient, you can have them fill out an intake form at the appointment.

Setting up Back-to-Back Mobile Services

Click the Gear (Clinic Settings) icon in the top right header.
Select Base Setup.
Click on Services.
Set up a new Service type called 'Mobile Therapy- Two People', as an example.
In the Description, mention the booking only needs to be completed by one person.
Double the Price and Duration to account for both Patients.
Add additional Recovery Time to account for charting for two Patients and your travel time.

Invoicing for Back-to-Back Mobile Services

Go to ‌Patients.
Go into each individual's Patient profile.
Select the Billing section on the left-hand side.
Select Add Invoice.
Manually create the invoice for each Patient separately.

Important Note: If the secondary person who didn't book the appointment is a new Patient, you can have them fill out an intake form at the appointment.

How to Update Patient Appointment Status on Noterro

Deleting/Canceling Appointments on My Calendar as a Practitioner

Booking Classes and Appointments

How to Confirm Appointments to Reduce No-Shows and Save Time

Adding a Form from an Appointment

Creating a Repeating Appointment

Editing Recurring Appointments

Scheduling Telehealth or Virtual Appointments

Booking Appointments or Classes at specific locations

Setting up Back-to-Back Mobile Services

Click the Gear (Clinic Settings) icon in the top right header.
Select Base Setup.
Click on Services.
Set up a new Service type called 'Mobile Therapy- Two People', as an example.
In the Description, mention the booking only needs to be completed by one person.
Double the Price and Duration to account for both Patients.
Add additional Recovery Time to account for charting for two Patients and your travel time.

Invoicing for Back-to-Back Mobile Services

Go to ‌Patients.
Go into each individual's Patient profile.
Select the Billing section on the left-hand side.
Select Add Invoice.
Manually create the invoice for each Patient separately.

Important Note: If the secondary person who didn't book the appointment is a new Patient, you can have them fill out an intake form at the appointment.