Writing Off an Unpaid Balance on an Invoice

When it becomes clear that a Patient is unlikely to pay, your clinic can choose to write off the debt for accounting purposes. You can then run an Invoice Report for write-off totals to make adjustments to your revenue.

How to Write Off an Invoice

1. Click on the Invoice with an unpaid balance.
2. Click on the Three Dots (top right corner).
3. Click Write-off.

Important Note: Deleting the transaction is the only way to reverse a write-off.